19 Compassvale Walk #04-00 Singapore 544644

Tel: 6715 8876

FAQs

1. What is counselling?
Counselling can be a pleasant and empowering experience where counsellor provides a non-judgemental and listening ear in the process of facilitating individuals or families to explore their problems and how to solve them.

2. How do I know if I need to go for counselling?
If you face difficulties solving your problems, it is time to take a step back. Ask yourself whether you are able to manage life stressors and whether you can manage your emotions. If you think things are getting out of hand, seek help and call us at 6715 8876.

3. Will I be discriminated if I go for counselling?
Counselling is non-judgmental. It is a learning process for one to explore and acquire skills in how to solve a problem effectively. This also reflects that you are aware that you need additional help to get things right and live a more fulfilling life.

4. What is Family Centric Model?
We believe that a strong marriage will build a strong foundation for a strong family, which in turn create a nurturing ground for the young. At Hearty Care Centre, we emphasize the importance of these three aspects that constitute the well-being of individuals.

5. What counselling programmes are available at Hearty Care Centre?
We provide programmes for individuals and families who need support, whether you belong to a specific age group or faces different stages of your lives. You can opt for a one-time consultation session or a structured counselling programme. We also work with external organizations on targeted programmes for specific groups. For further information on our programmes, please refer to content list of our core programmes.

6. What is the difference between ad-hoc counselling and structured counselling?
Ad-hoc counselling is a one-time session with no follow-up. Structured programme is a 6 months programme for individuals or families who are committed to achieve a significant change in their lives. Counsellor will work collaboratively with individual or families on a series of planned sessions to facilitate an enhanced effect for one to cope with challenges and achieve the desired outcome.

7. What is the difference between Marriage Preparation course and Marriage Counselling?
Marriage Preparation course targets on couples who are ready to embark on a new phase in their lives to start a family. This is a journey that the couple undergo to ensure that they have a happy family. For existing couples who face marriage crisis, they can opt for marriage counselling programme. This programme facilitates couples to identify the root cause of their problems and reconcile in marriage life.

8. Can we attend Marriage Counselling if we have no issues?
Counselling session is a process for individuals to learn more about themselves. Couple who wants to enrich their marriage life can opt for marriage counselling to explore how they can improve their understandings for each other and explore how to reduce individual differences that might cause frictions in their daily lives.

9. Can counselling solve all my problems?
Counsellor does not make wonders. You need to take charge of your life. Counselling is a collaborative effort between counsellor and individual. Counsellor will facilitate the person to achieve their goals through his/her own efforts.

10. Is there any charges?
We charge at affordable rates. Please refer to the table of charges under our counselling programme. If you need further information, feel free to contact us at 6295 4749/6296 4227.

11. How long is each counselling session?
There is a limit to everyone’s attention span. To achieve an effective session, each session ranges within 1 – 1 ½ hours.

12. Will you share my information with others?
All the information is kept confidential unless it concerns the safety of yourself or others. Privacy is paramount for those who attended our programme at Hearty Care Counselling Centre.

 

 
Hearty Care Centre (HCC) since 1994
a division of Singapore Buddhist Welfare Services (SBWS)